I have a story to share. A positive one. One that lifted me after the crappy 6 months I seem to have had (barring the trips).
A few weeks ago at work, there was a letter in my pigeon hole. Upon opening it, it turned out to be a referral to our service by a doctor but was addressed to me. I thought it was unusual as they usually address referrals to ‘intake’ and not to one individual but I thought nothing more of it. It turned out that the family did not live in our local government area so I faxed the referral to the service in their area and sent a letter to the referrer informing them of the same. And with that, I figured it was over and done with.
Then earlier this week I got a call from the parent who said that they were not happy with their local service and had in fact specified to the doctor to make the referral here following a recommendation from a friend whose son had been here. I told the parent I’d discuss it with the team and see what could be done. Unfortunately, given we are a public service, the manager basically said we couldn’t see them and they would have to go to their local service.
I rang yesterday after 5 pm to let them know. And the parent was disappointed. And then they said something which took me by surprise. They said again that they had asked the doctor to refer to me because they had heard about me from a friend whose child I apparently helped. And they thought that their child would also benefit from seeing me. They were nice about the whole thing of course given it was out of my control. But I was flattered. And I told them so. I was very tempted to tell them I could see them privately but that would be unethical. So I didn’t and wished them well and hoped that their local service could offer the help they were looking for.
Basically though, this really lifted me yesterday. I was tired after a week of work. And this just managed to erase all that tiredness. Working in a secondary service means we don’t always see change the way you would in private services thanks to longstanding mental health issues or chaotic families or all together. So it’s nice to know that there are clients who have found me helpful enough to not only remember my name post-therapy but to also think it worthwhile recommending me. I know I am nowhere near as good as some therapists I know but it’s nice to know I am making a difference in some people’s lives.
I think it’s something I need to remember especially on days when I feel beaten and cynical. While I might not be helping everyone, I am helping some.
For the record, I don’t know who the client is who made the recommendation. I was tempted to ask but again, it would have been unprofessional so I let it go. 21 months into this job, I still love it. Despite times when I get cynical. And turns out, I have helped at least one person who remembers me!
Life can be good to you when you least expect it.
Until next time,